Your order will ship as soon as possible via Pos Malaysia Berhad, unless otherwise arranged. You will always receive the lowest possible price for shipping, postage and handling.
Track your order via the tracking number provided on your shipping notification e-mail. Make sure your address on file is correct and up to date.
Also, please allow a little extra time during public holidays.
We gladly ship to international customers. However, we aren't aware of all customs laws in every country, so please study your region's customs and import laws before ordering organic materials. We are not responsible for items seized by customs. Items seized by customs will not be returned to us. If a package is returned to us, we will refund your original purchase price minus shipping charges. We also can't offer refunds or replacements for items that have shipped but do not arrive. If you are unsure whether an item can be shipped to you, check with your local customs officials first
We will quote you the best shipping rate available based on your request.