Buyer must inform Hobbuysell.com within 5 days upon receiving / signing the courier slip, we will not entertain any return after 5 days
The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
The packaging should also be in original condition in original shipping container as received.
If the goods/products has been used or damaged by the customer, there will not be any refund.
Hobbuysell.com will only refund after received the product, this is to avoid buyer misuse of the return policy by keeping the product and at the same time get the refund.
Hobbuysell.com will also not be responsible if your shipment is lost during the return transit. We suggest customer to returned with express or registered post with tracking number to ensure it is safe.
Once we have checked and confirm the goods/products, customer will received their refund within 5 working days after the confirmation.
If Hobbuysell.com confirms the product in good condition and not faulty, buyer has to pay the re-shipping cost of the product.
Full refund is referred to item price which exclude the shipping cost. As shipping services were enjoyed during the delivery.
Buyer will required to notify the seller upon returning the goods. Please contact us at firstname.lastname@example.org or Whatsapp / Telegram to +6019 777 9718 if you have any questions or doubts and to get the returned goods address.
By placing an order with Hobbuysell.com, buyer agrees to be bound by our terms and conditions